1. Members' rights
Plus Points Pty Ltd (PPPL) as manager of the Guardian Club program (Program) respects and upholds the rights of members to privacy protection. The provisions of this Policy are evidence of PPPL's commitment to that protection. This Policy applies to all personal information held by PPPL.
PPPL will comply with the National Privacy Principles contained in the Privacy Act.
2. Information - collection
2.1 PPPL will, at all times, collect personal information in a fair and lawful manner directly from the member and their transactions. Information is collected to administer the Program, ensure member entitlements are accurately recorded and up-dated, develop and communicate relevant offers and events, and accurately identify members (so as to protect against unauthorised users).
2.2 The Guardian Club database comprises the following personal member information:
- name, address & telephone number(s)
- e-mail address
- names of additional cardholders
- date of birth
- recruiting store
- areas of interest
- transaction details associated with the collection of Plus Points
- points collected and awards provided.
Members' signatures/authorities are also collected.
2.3 PPPL may use this information to send you from time to time various Program and marketing communications. If the information is used for direct marketing purposes, you will have the option of not receiving further communications of this nature.
3. Information - purpose & usage
Personal information will be used and disclosed by PPPL:
a) for the purposes set out in 2.1 above
b) when PPPL is required by law to disclose personal member information; or
c) when the person to whom the information relates specifically consents in writing to the use or disclosure.
Personal Information will only be disclosed to, participating retailers and contractors who have undertaken to maintain the privacy of the personal information disclosed to them and to only use it for the purposes for which it is disclosed.
3.1 On termination of membership, personal information in relation to a member will be destroyed.
4. Members' right to opt out
From time to time, promotional offers and special events will be communicated to members other than through Points Balance mailings. Members have the right to opt out of these additional communications and can do so by requesting this in writing at the addresses set out in section 6.2.
5. Security safeguards
5.1 PPPL undertakes to take reasonable steps necessary to ensure that member information is secure from any unauthorised access or disclosure.
6.1 This Policy will be made available at or prior to application for membership or otherwise on request.
6.2 Members may request access to,or update or correction of their personal member information held by PPPL. Requests may be made in writing to the Plus Points Service Centre, Locked Bag 146, Balmain, Nsw, 2041; by phone on 1300 657 567; or on the internet at www.pluspoints.com.au. A fee for reasonable costs incurred may be charged in responding to these requests, such fee being made known to the member before it is incurred.
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