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Guardian Club Information Privacy Policy
1. Members' rights
Plus Points Pty Ltd (PPPL) as manager of the Guardian Club program respects and upholds the rights of members to privacy protection. The provisions of this Policy are evidence of PPPL's commitment to that protection. This Policy applies to all personal information held by PPPL.
PPPL will comply with the National Privacy Principles contained in the Privacy Act.
2. Information - collection
2.1 PPPL will, at all times, collect personal information in a fair and lawful manner directly from the member and their transactions. Information is collected to administer the Program, ensure member entitlements are accurately recorded and up-dated, develop and communicate relevant offers and events, and accurately identify members (so as to protect against unauthorised users)
2.2 The Guardian Club database comprises the following personal member information:
name, address & telephone number(s)
e-mail address
names of additional cardholders
date of birth
recruiting store
areas of interest
transaction details associated with the collection of Plus Points
points collected and awards provided.
Members' signatures/authorities are also collected.
2.3 PPPL and Guardian Pharmacies may use this information to send you from time to time various Program and marketing communications. If the information is used for direct marketing purposes, you will have the option of not receiving further communications of this nature.
3. Information - purpose & usage
Personal information will be used and disclosed by PPPL:
a) for the purposes set out in 2.1 above
b) when PPPL is required by law to disclose personal member information;
or
c) when the person to whom the information relates specifically
consents in writing to the use or disclosure.
Personal Information will only be disclosed to, participating retailers and contractors who have undertaken to maintain the privacy of the personal information disclosed to them and to only use it for the purposes for which it is disclosed.
3.1 On termination of membership, personal information in relation to a member will be destroyed.
4. Members' right to opt out
From time to time, promotional offers and special events will be communicated to members other than through Points Balance mailings. Members have the right to opt out of these additional communications and can do so by requesting this in writing at the addresses set out in section 6.2.
5. Security safeguards
5.1 PPPL undertakes to take reasonable steps necessary to ensure that member information is secure from any unauthorised access or disclosure.
5.2 PPPL and Guardian Pharmacies assumes no responsibility for the information practices of third-party sites where a user is able to access their sites through ours, and encourages users to review each site's privacy policy before disclosing any personally identifiable information.
6. Openness
6.1 This Policy will be made available at or prior to application for membership or otherwise on request.
6.2 Members may request access to, or update or correction of their
personal member information held by PPPL. Requests may be made in
writing to the Guardian Club Service Centre, Locked Bag 146, Balmain,
NSW, 2041; by phone on 1300 657 567; or on the internet at www.pluspoints.com.au. A fee for reasonable costs incurred may be charged in responding
to these requests, such fee being made known to the member before
it is incurred.
Should you have any further questions please email info@pluspoints.com.au .
©Plus Points Pty Ltd 2003
